Village Toys® is a 100% Australian owned, family business, based at Gerringong, NSW, Australia. Our aim is to provide a wide selection of quality, unique, educational and traditional toys from birth and beyond that are not typically found in your large department stores. In particular, we have a strong preference for toys which challenge, stimulate and help children to achieve higher levels of intellectual, emotional and physical development.
To help us select from such a wide and varied market we have utilised the experience of Marie who has in excess of 40 years of knowledge and experience in early childhood education. Marie was a Sydney Pre-School Centre Director/Owner and is also a mother to four children.
Toy safety is a very important element of our business ethics and an issue that we take very seriously. We are members of the Australian Toy Association and adhere to the Association's code of conduct. To the very best of our knowledge, all of our toys meet Australian/NZ Standards and /or in addition to EN71 (European Union) and ASTM F963 (USA) Toy Safety Standards. Any item found to be unsafe is reported to the manufacturer or distributor. We also have a policy of checking (where possible) that all toys are in a safe and working order prior to dispatch.
We care about the environment
We love brands which consider the environment and have been manufactured from renewable resources such as plantation rubberwood, beechwood and bamboo. Some of our toys are also made from 100% recycled plastic. In addition, we also supply toys from manufacturers that have been certified by the Forest Stewardship Council (FSC), which is an international organisation dedicated to the promotion of responsible forest management. We like to avoid the big plastic toys often seen in larger department stores. These toys have a limited life expectancy, especially when manufactured from cheap materials.
Fair trade and organic materials
We stock several brands that are manufactured under certified Fair Trade working conditions. Toys made from materials such as organic cotton and wool are also highly regarded.
Quality materials and workmanship
The use of quality materials and beautifully crafted workmanship is an important feature of our toys. We want to see toys being enjoyed and passed down from one generation to the next.
The majority of the products listed on our site are physically held by us. We also list some products eg. custom made wall murals, wall decals or large bulky products which for packaging and logistical reasons may be shipped to you directly from the manufacturer. This is stated on the products description if this is the case. If there is an error with stock availability, we will make contact with you to discuss.
We want your items delivered in 100% perfect condition. Rarely an item may arrive with an imperfection or minor cosmetic damage from shipping (eg.dented box). Any item found to have a flaw or imperfection will be vetoed by you prior to sending. If this happens to be the last item remaining, we may also discount this item for you.
If you have any issues regarding any of our products please don't hesitate to get in touch.
From the time you place your order, we aim to have it dispatched with 24 hours. If we happen to be away, we will have such notification on our website and rest assured your items will be shipped as soon as possible on our return.
Thank you for visiting our site, we are constantly adding to our growing range and we certainly welcome and value any feedback or suggestions you might have.
Happy shopping & enjoy!
Linda, Shaun and Marie
ABN: 94 427 582 016